Net Promoter Scores index policyholder loyalty by asking how likely they are to recommend their carrier.

"This is one of the first cases I'm aware of where a piece of technology designed to avoid a crash actually set one up," said plaintiff's attorney Joe Fried.

This year, FC&S readers inquired about damage caused by a garbage man and coverage for alcohol being aged in barrels.

Growing repair and replacement costs and labor challenges hampered auto insurers' results in 2023. Will 2024 bring more of the same?

The groups being disciplined control around 90% of Japan's entire P&C market.

Industry experts and carrier executives share insights on the trends that will shape the 2024 home insurance market.

The move will enable Aon to push its footprint into the rapidly expanding middle-market.

Around one-third of consumers are unaware that macroeconomic factors, like inflation, impact insurance rates.