Accenture's North American P&C leader shares insights on how the pandemic will shape insurance and the importance of building a digital social presence.

Almost one-third said they weren't aware they had to update their home insurance policy after getting a high-value item.

While cheap rates are appealing, two other factors are proving to be more important in customer satisfaction.

The NAIC standards, which are still in draft form, cover insurer licensing, preexisting conditions and reimbursement regulations.

Learn more about the ways telemedicine, the pandemic and mega claims are expected to shape workers' compensation in 2021.

Stay safe while using outdoor heaters with these tips, which include an old plumbing trick for testing gas lines.

While COVID-related claims were up, non-COVID-related claims fell by as much as 30% for most states compared with 2019.

Some 60% regretted the cost-cutting decision, and more than half plan to restore insurance coverage in the future.