Product: DWL CustomerCompany: DWL, Inc.Web site: www.dwl.comMetLife is in the process of implementing the latest version of DWL Customer from software developer DWL, Inc., and ...

Agency Licensing Reform Battle Is Far From Complete The National Association of Insurance Commissioners this month officially certified that 35 jurisdictions have met the agency ...

High-Speed Internet?In each issue of Agency Technology on the Cutting Edge, well offer agents and brokers the opportunity to express themselves on an important issue ...

You Can Never Take CSRs For GrantedCustomer service representatives are the front-line troops in the battle to keep clients satisfied. Independent agencies that do not ...

Hard Market Will Pay Off For All With no relaxation of the hard market in sight, commercial insurance buyers, sellers and brokers are being forced ...

Reader Backs Defibrillators To The Editor: The purpose of my letter is to support what Alan Relyea of the Hartford Financial Services Group has to ...

CIAB: Agent License Reform IncompleteThe head of a major agent-broker group applauded last weeks official acknowledgement that states have headed-off federal involvement with insurance producer ...

Reproduced from National Underwriter Property & Casualty/Risk & Benefits Management Edition, September 9, 2002. Copyright 2002 by The National Underwriter Company in the ...