MetLife, Inc., has launched its first Spanish-language Web site in the U.S., which is available at www.metlife.com/ espanol. The site provides product information, agency locations, life advice brochu

Aetna has enhanced its suite of consumer tools and information that will allow members to track and manage their healthcare expenses. Aetna members will be able to download their claims information vi

Want fries with that burger? How about a grande cup of Starbucks coffee rather than a tall? If you said yes to either question, I've just been able to cross-sell or up-sell you. Done deal . . . as

Securian Financial Group, Inc., has selected the AdminServer policy administration system. The system will be implemented as a common platform for the development, launch, and administration of

Sun Life Financial's U.S. Group Insurance Division has introduced an online disability claim submission system that allows customers to file paperless claims while safeguarding privacy and confidentia

Susan Booth, one of two employees who started the St. Petersburg branch of Hull & Company in 1979 retired in March. As branch manager of what is now Hull's Tampa Bay branch, she oversaw a period of

Editor's Note: Final figures for 2005 have been compiled for the Surplus Lines market in Florida, and signs indicate that the market is heading for another strong year as the top 10 insurers by

RIMS leaders say they are sick and tired of rushed renewals, slow policy