Claims Innovation Luminary Finalist Administrative Strategies looks at the heart of their successful technology rollout in mobile claims in this Luminaries Spotlight feature.
Navigating the digital world may be complicated for the independent insur- ance agent, but letting concerns such as complexity stand in the way of evolving digitally is a barrier to future success.
Kinetic and Nationwide discuss the inroads they've made in workers' compensation claims through a first-of-its-kind innovation in this Luminaries Spotlight feature.
Randy Jouben (Fairfax County, Virginia), Brian Conner (American Airlines), and Sharon L'Heureux Dressel (City of Beverly Hills) accept the award for Excellence at the 2023 WCRM Awards.
In spite of the move to digital in many facets of the insurance industry, payments have stubbornly remained on paper checks. It's a process ripe for change.
Jen Kostyrna of LexisNexis Risk Solutions explains how insurers can strike a balance between
delivering on customer expectations and keeping security threats at bay.