When Bob Dylan wrote the iconic 1960s song, "The Times They Are A-Changin'," he captured the social and political upheaval that characterized the times.

During our annual valuation work for agencies and brokerages across the country, one trend we're noticing is most are forecasting significant declines in contingent income this year, even though commission revenues are holding or increasing slightly.

Because I lead the annual "Best Practices Study" research effort, people often ask me to describe the best way to set up and operate the typical independent agency. But I have learned that too many

If you expected market conditions and other external factors to have negatively affected this year's performance results in the 15th annual "Best Practices Study," think again. Unexpectedly, organic

Through the years, personal lines have been the backbone of the smaller agency. Larger, commercially dominant agencies, however, have had little respect for the line. If written, it was provided as

Chances are that your agency is the most valuable asset you own. Whether you plan to perpetuate it internally or sell it to a third party, maintaining and enhancing its value is critical to your

Top Agencies Holding Their GroundOn Performance Despite Softening MarketLeadership, not merely management makes the difference in productivity, profitabilityIt was with some anxiety that this ...

Top Agencies Share Secrets Of Their Success High-performers talk perpetuation, revenue growth, keeping competitive edgeThe "2004 Best Practices Study," done in conjunction with the Independent ...