December, April and September are the busiest months for jewelry claims.

Expectations are changing and insurers must work to meet them.

Determining value in a property loss depends on several factors.

Investing in a consumer-centric self-service portal presents an opportunity to build enduring relationships with prospects and customers.

Investing in a consumer-centric self-service portal presents an opportunity to build enduring relationships with prospects and customers.

Investigating lightning claims can be problematic and subjective, but new technology is making it easier.

From electric keyboards to baby grands, determining value requires a little “know-how.”

From electric keyboards to baby grands, determining value requires a little “know-how.”