When insurers talk about mobile technology, the conversation usually revolves around smartphones, but at some point soon such discussions will likely be broadened to include the possible use of drone aircraft for claims management.

When insurers talk about mobile technology, the conversation usually revolves around smartphones, but at some point soon such discussions will likely be broadened to include the possible use of drone aircraft for claims management.

Insurers are typically focused on key economic indicators to gain some insight into whether their particular lines of business will likely be riding a wave or swimming against the tide in the near term, yet the biggest factors impacting their prospects right now might be more cultural in nature.

Insurers are typically focused on key economic indicators to gain some insight into whether their particular lines of business will likely be riding a wave or swimming against the tide in the near term, yet the biggest factors impacting their prospects right now might be more cultural in nature.

While insurers have adapted basic online services for mobile platforms, they should capitalize on the unique capabilities of smartphones and tablets to engage more fully with both clients and their own personnel.

While insurers have adapted basic online services for mobile platforms, they should capitalize on the unique capabilities of smartphones and tablets to engage more fully with both clients and their own personnel.

With usage-based programs still relatively new to the auto insurance industry, it would be understandable if some carriers were wondering what the return on investment might be when it comes to telematics.

With usage-based programs still relatively new to the auto insurance industry, it would be understandable if some carriers were wondering what the return on investment might be when it comes to telematics.