Returns during the holiday season are inevitable, so the name of the game is retention optimization—of customers, dollars and product.

ALM and Miami Dade College have joined forces to offer a free three-week course providing direct access to top industry professionals in preparation for an insurance career. Here's what you need to know.

it is vital that employees are well supported as companies implement new digital-adoption strategies.

Hiring has remained a persistent concern throughout 2022, which means workers now "see themselves in the driver's seat," according to a new report from Homebase.

"If there's a direct-hit Category 5 storm that hits Miami, you're going to see 20 insurance companies go bankrupt and are not going to be able to pay claims. It's become a big problem," said South Florida insurance broker Joseph Gendelman.

Multiple inflationary forces have combined to impact nearly every business in America. Here's what you can do to get past financial obstacles (and there is some good news).

ADP's chief economist says people want more autonomy of how and when they work.

"Competition for talent between large and small firms is really heated, especially in a tight labor market," said ADP's chief economist Nela Richardson.