RMs: Communication Is Key Anthrax ResponseRisk managers trying to protect employees from the threat of anthrax and other biological warfare find it requires day-to-day diligence ...

Adjusting WTC Claims Involves Grief And Grit No matter how experienced at handling catastrophes they are, claims adjusters working in the dusty streets surrounding New ...

CSR Rewarded For Going The Extra Mile One of the biggest challenges for any client service representative is finding the delicate balance between meeting client ...

Insurers Need To AttackCredibility Problem Next Once all the activity surrounding terrorism reinsurance legislation subsides, the insurance industry might do well to focus on ...

Adjusters Should Holster 'The Hammer' Here is an example of how a simple change in process can make the claims adjuster's job easier, and ...

Minority Agent SupportStill Has A Ways To Go Last year, the Independent Insurance Agents of America touted its first joint annual convention with agents from ...

Banks Urged To Sell Bundled Employee BenefitsBusinesses with fewer than 100 employees can generate millions in revenue for a bank willing to pursue the market ...

NAIC Backtracks On Lloyd's TreatmentState insurance regulators have backtracked and decided not to grant preferential treatment to Lloyd's of London on funding requirements for claims ...