As claims and resulting repair volumes continue to build towards pre-COVID levels, industry-wide capacity within the collision repair industry is being pushed to the brink.

While Florida hurricanes are not unusual, this storm created claims complexities because of new statutory reforms, homeowners without flood insurance, and supply chain and worker shortages.

Missing compliance deadlines or failing to catch inaccurate or expired licenses has numerous costs for insurers.

Recently named president and CEO of PLRB, Falchuk shares his vision for the industry and his organization.

All the bad actors that caused billions in damage to the market are still active, and if Florida's attorneys have proven anything, it's their tenacity and creativity in finding loopholes.

Lumen Technologies' Tara Acton shares the secrets behind their award-winning program.

In the latest Insurance Speak podcast, Watkins identifies some of the risks facing insurers.

The pandemic introduced worries, momentum and challenges that were bigger than companies had dealt with before. The ability to recognize where we stand can no longer take months.