Configurable policy administration systems deliver speed-to-market benefits to insurers but can create new challenges for both business and IT. Here are five tips you should consider following for configuration success.

With the economy impacting the operating budgets of agencies and carriers alike, CSRs are being asked to do more and do it fastera task that requires an effective agency-carrier technology partnership.

As insurance companies and agencies search for solutions to address their business problems, looking to the cloud may be among the answers, according to such industry consultants as Bob Hirsch, a director at Deloitte Consulting.

Social medialike politicshas created some strange bedfellows. Security concerns cant be ignored when you invite someone to interact with you through technology.

One year ago, the LexisNexis Insurance Exchangeresulting from an alliance among LexisNexis Risk Solutions, the Council of Insurance Agents & Brokers (CIAB) and Marketcore Inc.was launched in an early adopter release to 16 brokerages and five member carriers. The systems goal: to simplify the submission of midmarket commercial-lines risks by...

Technological innovation provides the edge to help insurers gain ground over the competition and take business to the next level.

Underwriters traditionally carry a huge weight on their shoulders and in todays world of information overload, the burden is multiplying. Automating some of the traditional underwriting decisions has helped carriers make quicker and better decisions and sharpened their focus on profit and productivity.

Insurers target the needs of both mobile customers and staff in creating a mobile claims technology strategy.