Cloud computing statistics

Steven Weisbart, chief economist for the Insurance Information Institute, details 2014s challenges and opportunities for P&C insurers, as part of the State of the Industry Address on Tuesday, May 6.

'D' grade given in customer experience management, highest grade given to distributor loyalty and effectiveness

Andrew J. Detweiler, CIC, CRM; Account Executive, Univest Insurance Inc., Lansdale, Pa.

When selecting a workers comp TPA, the No. 1 priority is to contain the adjuster's caseload. But what else do risk managers look for in a third-party administrator?

The convergence of social, mobile, the cloud and information continues to drive change and create opportunities, according to a recent Gartner report.

Risky behavior results from lack of security awareness training, a survey says, and this puts companies at security risk.

InformationWeek's Elite 100 ranking also honors Esurance with Customer Experience Award