Kevin Schwartz, a Butler junior, connects on first attempt

With economic growth still fragile, independent agents and brokers focus on core competencies like specialization, building customer trust and recruiting top talent.

Make an impact--or understand your new hire--with the insights from our panel of Millennials, who discuss social media, legislative issues and mentors.

As Gen Y grows into an increasing presence in the workforce, the old rules become irrelevant. Learn young agents' priorities as they sound off on mentors, work/life balance, sales strategies, legislative issues and more.

Agency takes insurance relationships a step further to become business partners with clients, promoting behavior that improves loss outcomes.

Agents from Long Island, New Jersey and Delaware speak on preparing for Sandy and handling claims in the storms aftermath

Agency takes insurance relationships a step further to become business partners with clients, promoting behavior that improves loss outcomes

Halloween is a fun time of year with costumes, pumpkins and decorations. But what makes Oct. 31 so entertaining also makes the holiday dangerous.