Insurers are increasingly looking beyond established markets as they seek additional premium and business opportunities.

As claims become more complex and medical and indemnity costs rise, simply adding new technology may not be enough.

A key indicator of the industry's improved performance was its combined ratio.

Eighty-eight percent of policyholders would value an insurance provider that alerts them when their coverage no longer fits.

Forty-five percent of agents now view AI primarily as an opportunity, compared with roughly equal perceptions of opportunity and threat in 2024.

Aggressive behavior, distraction and concerns about younger drivers are contributing to heightened stress behind the wheel.

Among customers who used AI to research insurance products or coverage, 37% said the information they received prompted them to change their policy.

Repair costs tell only part of the story.