Only 10 percent say they're "very knowledgeable" about the ACA. Here's how agents can help.

Baby boomers can be a drag on agency productivityor its biggest asset, depending on how management approaches generational differences.

A Maasai warrior with a spear in one hand and a smartphone in the otherthats the visual shorthand that futurist Daniel Burrus uses when describing how rapidly the world is adopting cloud and mobile technology.

The franchise and affinity group niche can be a great growth market for agents and brokers but success depends on in-depth understanding of each groups unique needs.

While nearly 3 of out 4 Americans are concerned about generational differences in work cultures, a new study finds that the figure is much higher in the independent agency system.

What does a Maasai warrior with a smart phone have to do with your agency? Maybe he's your future customer.

What does a Maasai warrior with a smart phone have to do with your agency? Maybe he's your future customer.

Everybody loves apps. But when employees use their own mobile devices for work, what risks do they pose?