Good adjusters could save the ACA from paying unnecessary claims.

Congress needs to understand the basic tenets of insurance before it can take action.

Educating insurance adjusters had changed considerably over the years.

Does increased use of technology mean robots will be doing our jobs?

For insurers to be ethical, they must believe in and practice integrity.

Is it possible to standardize claim adjustment procedures?

Over the last five decades, major changes in the way property, casualty and marine claims are investigated have undergone many developments.

Being ethical requires adhering to the principle of indemnification.