Karen Pauli | Property Casualty 360

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Commentary

Multi-Channel Distribution: The Next Coming of the Siloed Insurer?

January 25, 2011

Consumers want flexibility in how they purchase insurance and obtain service. Failure on the part of an insurer to deal with this fact will start the opening of a very large competitive gap.

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Virtual Viewpoint: Business Intelligence and BPM

January 21, 2011

The first step [to a successful business intelligence initiative] is you have to have your data in order. But the second thing is you have to have some business objectives: What are you trying to accomplish with this business intelligence initiative?

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Virtual Viewpoint: Business Intelligence and BPM

January 21, 2011

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

Multi-Channel Distribution: The Next Coming of the Siloed Insurer?

Virtual Viewpoint: Business Intelligence and BPM

Virtual Viewpoint: Business Intelligence and BPM

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