On a recent flight to Phoenix, I sat next to a veteran of a four-year implementation process for a client/server policy administration system. He and ...

Lets say your business strategy demands that you implement a new policy administration system. The current system wont fill the bill because it wasnt designed ...

Although carriers as a group might not agree on their business and technology strategies, many are now pursuing the same goal: Web-based rating. Marketing, competitive ...

More than a year before the supposed Y2K meltdown, carrier policy system sales plummeted. Although 1999 was disappointing, vendors believed carrier inaction was the result ...

Over the last year, Ive had a chance to talk a number of times with Klaas Westera, president of CSIO, a Canadian broker/carrier association, about ...

Over the last year, Ive had a chance to talk a number of times with Klaas Westera, president of CSIO, a Canadian broker/carrier association, about ...

Theres no doubt that the Internet is a wonderful technology. Over the last five years or so weve heard about the ways it will impact ...

Independent-agency carriers are not likely to succeed by selling direct through the Internet. If they abandon their agency sales force they will see premium fall ...