Today, many billions of dollars of written premium are generated through agency aggregations.

Everything you publish creates a reasonable expectation with your customer.

A proposed law requiring proof of insurance before purchasing a weapon could be a valuable opportunity for the insurance industry.

Insurance agents needlessly make life more complicated when they create websites for their agencies. Perhaps they should obey a few of the rules for kindergarten students, and make their websites more effective.

Insurance agents often needlessly make life more complicated when they create websites for their agencies. Here are a few ways to make your website more effective.

Agents need to offer a customer-focused wrapper, 24/7 access to all products, policies, premiums, payment information, access to documents, claim forms, and customer care call centers.

Is our industry on the verge of killing the independent agency goose-that-lays-the-golden-egg?

Is our industry on the verge of killing the independent agency goose-that-lays-the-golden-egg?