In today's digitized insurance market, collecting, categorizing and analyzing data is easier and more useful than ever.

Machine learning, chatbots and other InsurTech advances are changing the face of insurance.

In a 24/7 world where customers expect instantaneous communication, carriers are finding new ways to convey information to them.

Robotic process automation helps limit repetitive tasks and frees employees for more critical activities.

Consumers expect instantaneous communication; going digital provides self-service portals, live chat and more to meet those expectations.

Only recently has the insurance industry begun transitioning to a digital environment, and it started with these fundamental pillars.

As carriers continue to invest in digital experiences, data analysis capabilities and technology ecosystems, the claims process will become more automated and pattern-driven.

The digital revolution has arrived and insurance carriers who ignore it do so at their own peril.