Jeff Green Bloomberg | Property Casualty 360

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GM CEO Testimony Seeks to Distance Automaker from Old Cost-First Culture

April 02, 2014

General Motors Co. Chief Executive Officer Mary Barra pushed yesterday to separate herself from an old GM that weighed the costs of improved safety, insisting shes the face of a new GM that puts customers first.

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GM CEO Testimony Seeks to Distance Automaker from Old Cost-First Culture

April 02, 2014

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GM’s Supplier-Squeezing Days Gave Birth to Flawed Models

March 21, 2014

The cars at the center of General Motors Co.s February recall were still on the drawing board when a top engineer gathered more than a dozen managers and delivered a fateful message: Build them for less.

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

GM CEO Testimony Seeks to Distance Automaker from Old Cost-First Culture

GM CEO Testimony Seeks to Distance Automaker from Old Cost-First Culture

GM&rsquo;s Supplier-Squeezing Days Gave Birth to Flawed Models

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GM’s Supplier-Squeezing Days Gave Birth to Flawed Models