Sharing services like Uber, Lyft and Airbnb are creating new opportunities for enterprising individuals, while creating some coverage exposures for customers and policyholders alike.
Catastrophe planning should take place long before the event occurs, or the insurer will fail in its management of the claims and its duties to its clients.
Recently, I was in the office of our family orthopedist and saw the group's mission statement on a poster. As I read the commitments listed there, it occurred to me that all of these could also apply to claims management, but two of them were especially applicable