A new study from Celent, a research and consulting firm that focuses on information technology, lists key technology elements for insurance companies to implement to improve their systems to analyze

A recent verdict in the case Broussard v. State Farm not only held State Farm responsible for policy limits that totaled more than $230,000 on a loss it had deemed due to storm-surge flooding, but it

J.D. Power's report, the 2006 Collision Repair Satisfaction Study, reinforces the importance and impact of customer service in the insurance industry. Its conclusions show that nearly one out of

State Farm is in the final stages of settling more than 600 lawsuits in Mississippi that stem from the destruction caused by 2005's Hurricane Katrina, according to an article appearing in the New

Claims News Service, Jan. 8, 11:46 a.m. EST -- A recently released report from U.S. Representatives Gene Taylor (Miss.) and Charlie Melancon (La.) is calling for independent adjusters to be involved

A recently released report from U.S. Representatives Gene Taylor (Miss.) and Charlie Melancon (La.) is calling for independent adjusters to be involved in the investigation and reporting process for

This is not the article we originally envisioned writing when the editors and publisher of Claims convened for our editorial calendar planning session six months ago.

This is not the article we originally envisioned writing when the editors and publisher of Claims convened for our editorial calendar planning session six months ago. At the time, even though very