An annual technology survey indicates that claim system implementation isn't as high on P&C insurers' to-do lists as it has been in the past.

Insurers are embracing new technologies and trying to buck their reputations as late adopters. More and more, they are connecting to their policyholders in a unique way.

Amica Mutual recently received two top honors for its auto and homeowners' customer service and policyholder dealings.

Last week's heavy rainstorms in the Atlanta area caused severe flood damage now estimated to be greater than $500 million -- much of it apparently uninsured.

Claims Magazine is twittering every day about breaking news and timely topics -- not to mention keeping readers up to date on what's being posted on claimsmag.com.

Just as there are bad people, there are bad cars, and claim adjusters and investigators need to know how to find them.

Claims Magazine is twittering every day about breaking news and timely topics -- not to mention keeping readers up to date on what's being posted on claimsmag.com.

Three top insurance crimebusters have been honored by the International Association of Special Investigation Units (IASIU) for busting up a variety of massive claim scams.