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Elana Ashanti Jefferson is ALM PropertyCasualty360's Editor in Chief. She is a veteran journalist and communications professional. Reach her by sending an e-mail to [email protected].
The industry has been growing overall, says Steve Weisbart of the Insurance Information Institute. But, certain sectors are struggling to create jobs.
Pair honesty with empathy to navigate transactions with individuals who may be experiencing extreme stress, loss or sadness.