Amidst the spread of COVID-19, insurance is in a unique place to serve as a safety net for society.

Transforming the customer experience is a powerful organizational shift that can bring about quantum change.

These 10 actions are a significant effort for any insurance business, but they are required.

For insurers, the journey of digital transformation involves rethinking their value proposition and business operations.

For insurers, the journey of digital transformation involves rethinking their value proposition and business operations.

Commercial lines insurers are more aggressively looking to go beyond business as usual.

Commercial lines insurers are more aggressively looking to go beyond business as usual.

Approximately 13% of insurers are innovating, while 45% identify as transforming.