In the property & casualty insurance market, the pressure to reduce costs, increase market share, comply with changing regulatory and financial reporting requirements, and meet rising customer service expectations has never been greater.
In the property & casualty insurance market, the pressure to reduce costs, increase market share, comply with changing regulatory and financial reporting requirements, and meet rising customer service expectations has never been greater.
Certain market drivers have made claims transformation an imperative. By embracing advanced BI and analytics capabilities, P&C insurers can strengthen regulatory compliance, improve customer satisfaction and optimize process efficiency.
Certain market drivers have made claims transformation an imperative. By embracing advanced BI and analytics capabilities, P&C insurers can strengthen regulatory compliance, improve customer satisfaction and optimize process efficiency.
Insurance companies are finding themselves faced with increased pressures due to new regulatory requirements, more-demanding customers, and the competitive imperative to innovate and launch new products.
Claim management has increasingly become an area for strategic innovation, with focus on claim-related business and technology initiatives to improve customer service, total claim results, operational efficiency, and staff retention.
"Strictly Sales" is written by the faculty of the Dynamics of Selling program. This month's column is from David Connolly, ARM. YOU'VE just landed a new client. The check has cleared the bank. The battle is over, and victory is yours. Now you can