In the second segment of a three-part interview, Eileen A. Frank, president of J.P. West Inc. , explains to National Underwriter how the insurance industry can improve its recruitment of the best, the brightest and the most diverse work force.

Eileen A. Frank, president of J.P. West Inc. and a long-term leader in the insurance industry, comments on how carriers might improve their communication and relationship with their agents and brokers.

In the second segment of a two-part interview with NU, John T. Hill II, chairman of the National Association of Mutual Insurance Companies, comments on the advantages enjoyed by mutual insurers, as well as the challenges they face.

Steven N. Weisbart, senior vice president and chief economist at Insurance Information Institute, explains in an interview with National Underwriter why most p&c insurers came through the financial crisis in relatively good shape.

These are certainly challenging times for the property and casualty insurance industry, given the stagnant economy, a soft commercial lines market and calls in Congress to impose new regulations as part of broader financial services reform.

The Travelers Companies, Inc. has donated a $500,000 grant to support The Hole in the Wall Gang Camp and Capitol Insurance Companies donated a total of $50,000 to 160 charities from around the country, the companies said.

Although this year's tornado season has begun slowly, weather experts suggest that winters comparable to 2009-2010 have typically produced an above average number of tornadoes the following spring, an industry group warned.

While St. Patrick's Day parades and other festivities are entertaining for onlookers, public risk managers need to look at reducing exposures and preventing losses.