The NICB observed an increase in QCs in all 10 states it recently surveyed. Find out which cities raised eyebrows here.

Smart businesses are adopting a proactive, multi-faceted approach to both detecting and deflecting fraud, Forrester explains.

Despite the popularity of summer reading lists, winter seems more conducive to brushing up on trusty reference materials and delving into what could become the next classic.

Peter G. Rossi discusses a $3.4 million verdict and the underlying principles that helped secure victory.

To better serve policyholders, insurers must continually invest in modern, flexible claims technology solutions.

On Christmas day, tornadoes battered the Gulf states while freezing rain and blizzard conditions hit the U.S. midsection, causing property damage and leaving holiday travelers in the dark.

A historic mansion was ravaged by a fire that commanded 100 firefighters. Read about the civil lawsuit and multi-million-dollar insurance claim here.

Data serves as both friend and foe, enabling ever-enterprising criminals to perpetuate insurance fraud. Insurers can prevail, says Forrester, by enhancing their fraud and business intelligence.