The mile-wide tornado that struck Joplin in 2011 generated $2.8 billion in claims. With the devastation, came lessons in resilience and kindness. What can we learn from the EF5 that struck Moore, Oklahoma last month?
Insurers who invest wisely in IT infrastructure can streamline claims operations while propeling customer satisfaction. One AMIG VP elaborates on tech tools and strategies for success.
In catastrophe claims handling, certain touchpoints can breed bad faith allegations, not to mention plenty of bad press for insurers. Cultivating best practices will mitigate needless litigation.