All insureds must agree on policy changes. Barry Zalma discusses a case where an agency changed a policy without persmission and led to a lawsuit and loss of client's business.
The Benefit Options case teaches that an agent or broker who does not read an agreement or have his lawyer read the agreement before taking on work will find himself working for free with no recourse.
Barry Zalma writes about how an insurance agent and the insurer represented by the agent were found not liable for false statements on an application because the agent and insurer were able to prove that the insured did not read the application.