Andrew Kantor | Property Casualty 360

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Technology and insurance news and information

May 31, 2002

TerrorismPATRIOT GamesIts not a movie plot: The MIBs new data can help you fight terrorism.Its pretty easy to check the FBIs 10 Most Wanted list, ...

Tech Update

April 30, 2002

PORTALSCover-All launches My Insurance CenterNew site lets carriers offer real-time data access to agentsFirst there was My Documents. Then came My Music and My Videos. ...

Savings Plan

January 31, 2002

I have a collection of LPsthat is, vinyl recordssitting at my fathers house in New York. Also sitting there is my turntable for playing said ...

Going Postal

December 31, 2001

Unless youve opened a port to allow instant messagingAOL, ICQ, Yahoo Messenger, and the likee-mail is probably high on your employees list as a way ...

Working Knowledge Management

November 30, 2001

In this new monthly feature, well offer just what the title says: some bright ideas for doing business better, making things easier on yourselves or ...

Tampa Uber Alles

October 31, 2001

There is no "slippery slope" toward loss of liberties, only a long staircase where each step downward must first be tolerated by the American people ...

The Flip Side: Bugging Out

October 31, 2001

In the condo complex where I used to live, I met a guy from the building next door who had just moved in with his ...

The Best of Us

September 30, 2001

As I write this, it is Wednesday, September 12. That is, yesterday was September 11, a day we must never forget -- or forgive. Although ...

The Flip Side: Driving Me Crazy

September 30, 2001

Many auto insurers give discounts to drivers who take defensive-driver classes, usually given by the state. The theory is that you'll pick up a few ...

Forked Tongues

August 31, 2001

I don't need to tell you that consumers are nuts. They demand better customer service, but complain about their privacy if you try to collect ...

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Resources

Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.