Sales & Marketing

Transforming the customer experience is a powerful organizational shift that can bring about quantum change.

Price transparency, efficient digital offerings, and solid multi-channel customer service are the great equalizers in today's auto insurance marketplace.

Successful independent insurance agencies have good stories to tell. We want to know yours.

A referral isn't automatic business, but the odds are in your favor, especially if you are prepared.

Here's a look at what happens when sales almost close… then don't.

News from Nationwide, GI Partners, U.S. Risk and more.