Personal Lines

Most parents spend considerable time teaching teenagers how to drive, but far fewer teach them what to do after an incident occurs.

Swimming pools are frequently classified as "attractive nuisances."

Clear explanations of coverage, exclusions and claims processes can help insurance agents cement customer trust.

Lightning claim counts increased modestly, but severity accelerated significantly.

The Sun Belt now holds about 50% of the U.S. population.

Claims excellence will always be essential, but the future of P&C insurance will increasingly be defined by what happens before a loss occurs.