Agency Technology

Duck Creek Technologies and GEICO on Tuesday publicly announced their new partnership, a move the insurer said will improve its online customer experience while streamlining policy administration.

We asked independent agents what devices their agency uses/allows, particularly whether smartphones were used to conduct agency business.

Every industry will be transformed or is already being transformed by the real-time, connected world and its technology trappings. Insurance is no exception.

What can insurance agents learn from NPR about how to better communicate with clients?

Using any technology is like riding a bike comfort level grows with time. Thus, if you havent already, make technology your friend because its here to stay.

Here's a look at the remaining 10 workers' comp issues our subject matter experts believe are important to watch in 2017.