Agency Technology

The industry industry's traditional power structure and hierarchy are in trouble due to the democratization of data, the rise of automation, and the use of intelligent machines.

Most businesses have some kind of internet presence, but not all ensure that their websites comply with the Americans With Disabilities Act, leaving them vulnerable to legal action.

The insurance industry has been plagued with call-center problems for the better part of a decade.

A proposed new Walmart delivery program opens up a gray area in P&C coverage.

Technology news from Harbor, EIS Group, Waymo, IVANS, Guidewire, Applied Systems and more.

Here's why today's tech-savvy, forward-thinking insurance businesses have little choice but to incorporate texting.