Agency Technology

The Hartford has entered into a definitive agreement to acquire Aetnas U.S. group life and disability business for cash consideration of $1.45 billion. Here's what it means for you.

Accelerating insurance industry innovation will mean moving away from the same old business processes.

One of the great ironies of the insurance industry is that it was among the first to embrace analytics but has become known for its reluctance to adopt technological innovations.

Learn how a small-town, old-fashioned insurance agency tweaked its business model to compete in the digital age.

Most people still prefer making a telephone call when it comes to customer service. But the number of digital adopters is inching up.

As new technologies and consumer trends create new risks, digital tools can help insurers adapt.