If Im not mistaken, the first time I encountered the word disintermediation was in 1997. At the time, I was covering the corporate travel and meetings industry, and the term was used by a self-styled tech visionary who was predicting the imminent demise of agents and brokers who handled corporate-travel...

Having one of the highest employee-to-client ratios in the insurance industryone servicer for every two accountsmeans KMRD Partners, a winner of NU/AA&Bs 2011 Commercial Agency Awards for Excellence, can provide exceptional attention to every piece of business.

A hearty congratulations to the three winners of our annual Commercial Agency Awards For Excellence: Parker, Smith & Feek (PS&F), which was named our Agency of the Year (and also a winner in our Technology category); Bartlett & Co., which earned top honors in Sales & Marketing; and KMRD Partners...

Having one of the highest employee-to-client ratios in the insurance industryone servicer for every two accountsmeans KMRD Partners, a winner of NU/AA&Bs 2011 Commercial Agency Awards for Excellence, can provide exceptional attention to every piece of business.

Having one of the highest employee-to-client ratios in the insurance industryone servicer for every two accountsmeans KMRD Partners, a winner of NU/AA&Bs 2011 Commercial Agency Awards for Excellence, can provide exceptional attention to every piece of business.

Having one of the highest employee-to-client ratios in the insurance industryone servicer for every two accountsmeans KMRD Partners, a winner of NU/AA&Bs 2011 Commercial Agency Awards for Excellence, can provide exceptional attention to every piece of business.

On Sept. 19, I moderated a roundtable discussion with the winners of our annual Commercial Agency of the Year Award. (No, I cant reveal the winners yetyoull have to wait until next week, when we dedicate much of the issue to celebrating our champions and sharing their success secrets.)

All publicity is good publicity, the saying goes. Somehow, I bet the employees of AIG would beg to differ with that statement.