Videos

Claims professionals have had to adapt to keep up with evolving challenges. Here's a look at some of those changes, and how outside help may be on the way.

"Out Front Ideas" hosts Mark Walls and Kimberly George chat with winners of the 2024 Workers' Comp Risk Management Award for Excellence.

Home surveillance cameras caught a terrible (and terribly planned) T-bone accident in a residential neighborhood.

This is how Florida State University Risk Management and Insurance Student Antonio White introduces wholesale insurance.

ALM and Miami Dade College have joined forces to address the talent crisis in a new way.

Total loss claims are on the rise. Learn what's behind the increase and how insurers can expedite these claims to ease this process for adjusters, while increasing claims customer satisfaction.

In this video "Meet the Luminaries," John Smith and Lindsey DiGangi of PLM explore what led to their Luminary recognition, and what they learned while incorporating Net Promoter Score.

"The good news is that insurance is already well-positioned to embrace change and attract young talent."