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Commentary

Going Mobile: Have Insurers Caught the Trend?

Mark Breading | September 22, 2011

It seems as if the whole world is going mobilebut are insurers on board?

Commentary

New Days, New Ways for IT

Deborah Smallwood | July 27, 2011

There is a real, although sometimes quiet, revolution occurring in the way information and communication resources can be procured, delivered, and used.

Commentary

CCM: Channel Coordination Mess or Customer Communications Management?

Mark Breading | April 19, 2011

Customer Communications Management, long established as a need in the insurance industry, is gaining momentum as a primary discipline. But has the industry really made progress?

Resources

Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

Search Results

Going Mobile: Have Insurers Caught the Trend?

New Days, New Ways for IT

CCM: Channel Coordination Mess or Customer Communications Management?

Resources

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