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Commentary

The Casey Anthony Verdict: Investigative Lessons

Christopher Tidball | July 06, 2011

While we all may have individual opinions regarding guilt or innocence, the outcome in this case resulted from the quality of the investigation.

Commentary

Basic Blocking And Tackling Drives Claims Results

Christopher Tidball | May 24, 2011

During a recent claims audit of a large P&C carrier, I had a number of head-scratching situations as I pondered steps that could have been taken to achieve a more accurate outcome.

Commentary

Avoid The Pitfalls Of Spoliation Litigation

Christopher Tidball | March 07, 2011

With spoliation of evidence claims on the rise, insurers need to be increasingly aware of steps that must be taken to preserve damaged property. To better understand this, it is important to first recognize and understand chain of custody.

Commentary

Bailment: The Devil Is in the Details

Christopher Tidball | February 23, 2011

In many respects, subrogation can be one of the most challenging aspects of the end-to-end claims process. Perhaps nowhere is this more evident than in the pursuit of complex recoveries, such as those associated with bailment.

Resources

Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

Search Results

The Casey Anthony Verdict: Investigative Lessons

Basic Blocking And Tackling Drives Claims Results

Avoid The Pitfalls Of Spoliation Litigation

Bailment: The Devil Is in the Details

Resources

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