Need To Know April22

One of the first questions we ask our lead gen and custom content customers is: What stage of the sales funnel (top, middle or late) are you focusing on?

At PropertyCasualty360, our ABM/Activate products offer the ability to find firms/companies that are displaying likely interest in your product/service and indicate where they are in the sales funnel.

And we also have different lead gen programs that track to different stages in the sales funnel. So you can choose broad programs to drive awareness leads, and more targeted programs to drive later-funnel leads.

But what content types align best with the three stages of the sales funnel? Here’s some guidelines from our audience marketing and custom content teams. And check out the key trends property & casualty insurance marketers need to know that follows these tips.

Content Types Aligned to Sales Funnel

Top of the Funnel – Awareness. Define the Challenge/Opportunity

Educational: Informative content that answers a question. Think of content around regulations, compliance, and improving efficiency.
Thought leadership: Forward-thinking and macro industry trends.
Research: Collecting data that supports a challenge/opportunity and puts it into context.
Premium programmatic units that grab attention but can be dialed up or down at a moment’s notice.
Immediate gratification: Solves a pain point, improves efficiency right away. These may come in various types but think along the lines of forms to modernize your contracts, quick reference infographics for compliance, or excel sheets to easily calculate some industry formula.

Mid-Funnel – Consideration: What types of solutions are available?

Tip-based content: Quick tips or deep-dive tactics to improve your business, team, or solve problems.
Buyers Guides: Step-by-step content that outlines options available to solve a problem or enhance your capabilities.
Checklists: Short-hand version/summary of buyers guide.
Evaluations: Tools to assess what your team needs, where it’s at, and what to consider.

Bottom of the Funnel – Justification: What are proof points that show the solution works?

Case studies/testimonials: How you solved a customer problem.
Use cases: When the product is new and you don’t have a case study.
ROI Calculators: Prospects can input high-level data from their business and see potential outcomes.

Here are some examples of content our Custom Solutions team has created along these lines. Click here to see our Custom Solutions Showcase.

If you’d like more information about our ability to target leads and content that is aligned with your sales funnel strategies, please contact me at [email protected].

Trends Property & Casualty Insurance Marketers Need to Know

We’re seeing an increase in litigated insurance claims nationwide. The claims adjuster is the quarterback of any claim and is often the person who flags issues like fraud, brings in experts to assist on the claim and has some measure of control before it escalates to a lawsuit. With more senior adjusters retiring, this could become a serious issue for insurers relying on insurtech or less seasoned adjusters to flag serious claims problems.

As more states continue to legalize cannabis, we’re watching some new areas of commercial liability arise with the growth of gram shops. These consumption lounges allow customers to consume cannabis on-site but determining impairment by the user can open up gram shop owners to unexpected liability similar to the liability incurred when a bartender over-serves a patron.

Insurers are continuing to focus on the impact of ESG (environmental, social and governance) for their businesses as well as those they insure. And a significant number (nearly 70%) are considering these factors as part of their investment strategy going forward.