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2023 RIMS Riskworld

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News Coverage

Using AI to Streamline Claims Operations

Nicki Howell | April 18, 2023

AI is meant to enhance, not replace the knowledge of the claims professional, says Ann Lattimer in this exclusive podcast interview.

From Data to Decision Making: How AI Is Streamlining Claims Operations

Nicki Howell | April 14, 2023

A survey finds one-third of claimants are unhappy with their experience — 60% link that dissatisfaction to speed. AI might be the missing link between customer expectations and what you deliver.

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