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Apparently the folks at American Express Financial Advisors (www. americanexpress.com/advisors) have some lofty goals. They're deploying the Trilogy Distributor Management System (www.trilogy.com) to a network ...

Onyx (www.onyx.com) is trying to beef up its thin-client CRM portal suite, Onyx Enterprise 2001. The focus is expanding e-services, so the company has added ...

You can start a debate just by asking two different people what they think "customer relationship management" means. With one industry expert estimating that there ...

N.Y. Agents Asks Carriers For Time On Non-Renewals A New York State agent association is asking companies to be respectful of a producers position and ...

NAIC Blasted For Not Joining OSHA Ergonomics Rules Fight To The Editor:I applaud Steven Brostoff's "Capitol Insights" commentary regarding the National Association of Insurance Commissioners' ...

Deadline Looms For Agents On Privacy Newark, N.J. With the need to come into compliance with federal privacy notification rules less than two weeks away, ...

MasterCard & Marsh Align On Net Protection MasterCard International is aligning itself with New York-based insurance broker Marsh to deliver the "MasterCard Site Data Protection ...

IRS Ruling Gives Captives Green Light To Speed Ahead For years, the Internal Revenue Service has given the fish eye to deductions for insurance premiums ...