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Adjusting WTC Claims Involves Grief And Grit No matter how experienced at handling catastrophes they are, claims adjusters working in the dusty streets surrounding New ...

CSR Rewarded For Going The Extra Mile One of the biggest challenges for any client service representative is finding the delicate balance between meeting client ...

Insurers Need To AttackCredibility Problem Next Once all the activity surrounding terrorism reinsurance legislation subsides, the insurance industry might do well to focus on ...

Terror Proposals Diverge; Issues RemainWashington Congress is continuing to debate how to stimulate the market for terrorism reinsurance coverage, with two possible options starting to ...

Adjusters Should Holster 'The Hammer' Here is an example of how a simple change in process can make the claims adjuster's job easier, and ...

Minority Agent SupportStill Has A Ways To Go Last year, the Independent Insurance Agents of America touted its first joint annual convention with agents from ...

Agents Bear Great Burden After Attacks The wheels of commerce in a modern economy are lubricated by easy access to capital, highly liquid credit markets ...

Banks Urged To Sell Bundled Employee BenefitsBusinesses with fewer than 100 employees can generate millions in revenue for a bank willing to pursue the market ...