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Chatbots are not a plug-and-play type of platform but must target specific needs within the customer-facing application suite.

Data management is a critical component in unlocking insurance data's maximum value.

Providing injured employees with quality clinical information better equips them to engage in the medical process.

The rise of alternative channels should prompt insurers to bolster agency force and diversify distribution options.

For small businesses, hurricane preparedness plans affect the safety of employees and the ability to reestablish business operations after a storm.

Find expert technology partners with insurance-industry experience who can help implement tools that bring quick returns.

News from PCF Insurance, IMA Group, RiverStone and more.

Technology spending for college students in 2022 is expected to be 22% higher than in 2021.