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Renewed focus on customer service and workplace culture can help safeguard small businesses against an array of risks.

As this type of litigation continues to evolve, insurance companies are keeping close tabs on the situation.

Tech-enabled risk mitigation improves insurance customer experiences. A recent panel talked about how to make it more mainstream.

"Profitability in the U.S. homeowners' insurance sector has been weak in recent years."

The case hinged on the innocent insured doctrine, which allows for recovery if a co-insured deliberately causes a loss.

Steve Robles developed a municipal risk management program that covered 100,000 employees, 10 million residents and $44.6 billion budget.

Insurance industry news from Ryan Specialty, FM Global, Signal Restoration and more featured in weekly update.

Chubb Chairman and CEO Evan Greenberg delivered the Tuesday morning keynote at RIMS RISKWORLD in San Diego.