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Each year as the World Series unfolds, I am struck by the level of competitive analysis the teams apply to the game and how its ...

ESOP Helps Higginbotham 'Share The Vision' Of SuccessDowntown Ft. Worth, Texas, is undergoing a renaissance. A city built upon the sweat and hard work of ...

Hartford Site Leads Small-Biz Prospects To Independent AgentsThe Hartford Financial Services Group has launched a new Web site for small-business owners to help them with ...

You Can Never Take CSRs For GrantedCustomer service representatives are the front-line troops in the battle to keep clients satisfied. Independent agencies that do not ...

Insurers Clash Over Federal RegulationWashington The demand for fundamental changes in insurance regulation is coming from those who seek to gain an edge in the ...

Agents Have Opportunity To DominateInsurance consumers have spoken, and theyre choosing independent agents loud and clear.Some well-quoted "industry observers" didnt believe in independent agents. The ...

Progressive Adds Spanish To Web Site Mayfield Village, Ohio-based insurer Progressive has announced two technology developments to make life easier for agents and expand customer ...

Agents Must 'Walk The Talk' To SucceedMaking promises to get business in the door is easy for independent agencies, but delivering on those promises is ...