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James Watson Jr., Pat Turocy, Linda Andrews | September 30, 2003

Within the insurance industry, theres been a shift in the roleof information technology. Until recently, technology was deployed to boost efficiency and reduce operating costs. ...

One strategy no longer serves all when it comes to defining successful claims processing. Insurers are finding business process management is an important tool in improving a personal line carriers relationship with its claimants, while commercial line carriers have business rules they need to live by to keep their claims under control.BY ROBERT REGIS HYLE

Robert Regis Hyle | September 30, 2003

In a crowded field, competitors have to do what they can to stand out from the next guy. In the insurance field, that typically means ...

Hospitality Risks: More Than Meets The Eye

Caroline McDonald | September 30, 2003

Hospitality Risks: More Than Meets The EyeThe hospitality industry is filled with subtle risks that require the experienced eyes of professional risk managers and specialty ...

Evolving Nature of Lodging Exposures

David J. Price, Kenneth A. Schneider | September 30, 2003

Evolving Nature of Lodging ExposuresThe hospitality industry, in the most basic sense, could be defined as places that serve the human need to eat, drink, ...

Safeco Plans Cost Cuts, Sale Of Life Unit; Adds Reserves

Michael Ha | September 30, 2003

Safeco Plans Cost Cuts, Sale Of Life Unit; Adds ReservesSafeco Corporation last week announced a major restructuring plan, including cost-cutting and staff reduction initiatives and ...

Collateralization Trend Not Expected:

Lisa S. Howard | September 30, 2003

Collateralization Trend Not Expected:Monte Carlo Ceding companies generally will not be demanding wide-scale collateralization from their reinsurers, according to brokers interviewed at this years reinsurance ...

A Whole New LTC World Awaits Agents

John Wane, Lenny Anderson | September 23, 2003

A Whole New LTC World Awaits AgentsThe current situation is great, but the future is even brighter for the growing number of property-casualty agents cross-selling ...

IIABA Prez Sees Signs Of Softening; Company Execs Address Industry Challenges

Mark E. Ruquet | September 23, 2003

IIABA Prez Sees Signs Of Softening; Company Execs Address Industry ChallengesLas Vegas While insurance company executives insist that premiums will continue to rise, one high-ranking ...

The Golden Gateway: The Family Office

Gina Teresi | September 23, 2003

The Golden Gateway: The Family OfficeSuccessful agents have long realized the benefits of working with financial advisers who value the expertise of insurance specialists.Financial advisers ...

AIG, U.S. Chamber, SBA Launch Site To Help Small Businesses Assess Risk

Caroline McDonald | September 23, 2003

AIG, U.S. Chamber, SBA Launch Site To Help Small Businesses Assess RiskSmall to mid-sized organizations doing business around the globe may be unaware of potential ...

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.